Instant phone connection to TimelyCare providers with no log-in or app required can have a profound impact on the mental health support system. This new dedicated 24/7 crisis phone line aims to bridge the gap in campus mental health resources and provide students with immediate, best-in-class support in times of need.

Addressing the Critical Gap in Campus Mental Health Resources

Despite the availability of improved mental health resources, approximately 24,000 college students attempt suicide, and 1,100 college students die by suicide each year, an average of three per day. The alarming statistics highlight a critical gap in mental health support, with the majority of these students never engaging with their campus counseling centers.

TimelyCare’s Innovative Solution

TimelyCare, a leading virtual health and well-being provider, has designed a thoughtful solution to address this critical gap. The new crisis line provides immediate, 24/7 access to TimelyCare counselors specializing in a student-first, culturally competent approach to care.

The crisis line was developed after thorough consideration and iteration to meet TimelyCare’s high standards for crisis care while being financially feasible to institutions. As the market leader known for quality, outcomes, and trust, TimelyCare took responsibility for leading on this critical initiative.

Key Features of the Crisis Line Service

• 24/7 access to TimelyCare counselors with no log-in or app required
• Student-first, culturally competent approach to care
• Comprehensive training and high-quality standards for counselors
• Seamless integration with existing mental health services, including TalkNow and scheduled counseling
• Simple and accessible, with no need to register in advance

Specialized Care for Long-Term Well-Being

The crisis line is designed to provide not only immediate support but also ongoing support for long-term well-being. This approach fosters resilience and helps students navigate their mental health journeys.

Resilience refers to the ability to withstand and recover from adversity, trauma, or stress.

“Providing ongoing support in the critical hours and days to follow is vital to fostering resilience and long-term well-being,” said Bob Booth, M.D., Chief Care Officer at TimelyCare.

Accessibility and Simplicity

The crisis line service is designed to be simple and accessible. Users do not need to register with TimelyCare in advance; they will only need to dial the local crisis line number, which can be easily distributed throughout campus. Campus safety teams and other campus personnel can also leverage the crisis support line to secure support for others.

1. The crisis line number can be easily distributed throughout campus to ensure accessibility.
2. Campus safety teams and other campus personnel can use the crisis support line to secure support for others.
3. No registration is required to access the crisis line, making it simple and accessible for students in need.

Finding More Information

For more information about the TimelyCare crisis line service, visit timelycare.com/crisis-line.

About TimelyCare

TimelyCare is the most trusted virtual health and well-being solution for learning communities. With an unmatched range of service options on one seamless, easy-to-access platform, TimelyCare extends the efforts of 400+ campus wellness teams, ensuring millions of students have direct, anytime access to culturally competent and diverse care providers.

A Trusted Virtual Health and Well-being Solution

With an unmatched range of service options and a commitment to quality, outcomes, and trust, TimelyCare is the most trusted virtual health and well-being solution for learning communities. Recognized as a Princeton Review Top 5 Need to Know Organization for Mental Health Awareness, TimelyCare drives measurable and meaningful improvements in depression and anxiety, empowering every student on their wellness journey while strengthening learning environments.